Last Updated: 3rd June 2025

Privacy Policy

At Your Email Team, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our services, or communicate with us.

By using our website or services, you agree to the practices outlined below.

  1. Who We Are

We’re Your Email Team, a Klaviyo email marketing service provider specialising in custom-built campaigns and flows for ecommerce brands.

Our website address is: https://youremailteam.com
You can reach us at: hello@youremailteam.com

2. What Information We Collect

We collect two types of information:

a) Personal Information You Provide

This includes:

  • Name

  • Email address

  • Billing and shipping address (if applicable)

  • Business name or store URL

  • Payment details (processed securely via Stripe or another third-party processor)

  • Content from brief forms or onboarding questionnaires


b) Information Collected Automatically

Like most websites, we use cookies and analytics tools to track:

  • IP addresses

  • Browser type and version

  • Pages visited and time spent on site

  • Referring website

  • Device type

3. How We Use Your Information

We use your information to:

  • Deliver your purchased services

  • Communicate project updates and deliverables

  • Respond to inquiries and provide support

  • Improve our website and user experience

  • Process transactions securely

  • Send marketing emails (only if you’ve opted in)

4. How We Share Your Information

We do not sell your personal information.

We may share data with trusted third parties that help us operate our business, such as:

  • Payment processors (e.g. Stripe)

  • Analytics tools (e.g. Google Analytics)

  • Email software (e.g. Klaviyo, if applicable)

  • Communication platforms (e.g. project chat tools)

    All third-party services we use are GDPR-compliant and maintain high security standards.

5. How We Store and Protect Your Data

We take data security seriously. Your data is stored securely on protected servers and access is restricted to authorised team members only.

We retain your information only as long as needed to deliver services and comply with legal obligations.

Our website uses cookies to improve your experience, track analytics, and support advertising efforts.

You can control cookie preferences via your browser settings

6. Cookies

7. Your Rights

If you’re based in the UK, EU, or another region with privacy laws (like GDPR), you have the right to:

  • Access the data we hold on you

  • Correct or update personal information

  • Request deletion of your data

  • Withdraw consent at any time

    To make a request, contact us at     hello@youremailteam.com

8. Third-Party Links

Our website may contain links to third-party sites (e.g. Klaviyo, social media). We’re not responsible for their privacy policies—please review them directly.

9. Children’s Privacy

Our website and services are not intended for children under 16, and we do not knowingly collect data from anyone under that age.

10. Change to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on this page, with the updated date at the top.

11. Contact Us

If you have questions about this policy or your data, you can contact us at:

hello@youremailteam.com